Policies

Passengers and ID

A passenger list must be submitted to Meregrass, Inc. at least 2 hours prior to departure. Meregrass allows only pre-approved passengers in your group to board the plane. All passengers are required to present a valid photo identification (if age 18 years or older) upon the crew's request. Travel outside the United States requires a valid passport and visa, if required, for all passengers. Children under the age of 18 must be accompanied by an adult on the flight.

Scheduling and Cancellation

Meregrass, Inc. strives to offer clients the greatest degree of flexibility in scheduling flights and we understand that plans can change quickly. We request that you contact us 24 hours in advance to schedule a flight whenever possible. We will do our best to accommodate you on shorter notice.

Cancellation of a reserved flight must be received at least 24 hours prior to scheduled departure to avoid a penalty fee (10% of full fare).

Passengers should arrive at least 15 minutes prior to scheduled departure.

Parking and Baggage Handling

Secure parking is available to all clients. You may request aircraft-side loading where you drive your car to the aircraft. Our crew will handle all baggage loading from your car. Some security policies do not allow cars inside the secured perimeter in which case you will find parking as specified by the fixed base operator and baggage handling according to local procedures.

You can always request assistance from our friendly flight crews who always look forward to making your experience a pleasure.